--- title: Risk Insights | Accurate and Fair FS algorithms description: Independent reviews of claims fraud triage, credit scoring, broker commissions and fee calculations for banks, insurers and credit unions. image: https://riskinsights.com.au/hubfs/Risk-Insights-Apple-Touch-Icon.png --- [Skip to content](https://riskinsights.com.au#main-content) [![Risk Insights - Logo - (RGB, Horizontal, Small)](https://riskinsights.com.au/hs-fs/hubfs/Risk%20Insights%20-%20Logo%20-%20(RGB%2c%20Horizontal%2c%20Small).png?width=200&height=40&name=Risk%20Insights%20-%20Logo%20-%20(RGB%2c%20Horizontal%2c%20Small).png)](https://riskinsights.com.au?hsLang=en) - [Articles](https://riskinsights.com.au/blog) - [Approach](https://riskinsights.com.au/approach) Show submenu for Approach - [Commissions (Accuracy)](https://riskinsights.com.au/broker-partner-commission-accuracy-reviews) - [Claims Fraud (Fairness)](https://riskinsights.com.au/claims-fraud-fairness-reviews) - [Fees and Charges (Accuracy)](https://riskinsights.com.au/fee-and-charge-accuracy-reviews-risk-insights) - [About](https://riskinsights.com.au/about) - [Contact](https://riskinsights.com.au/contact) Open main navigation Close main navigation - [Articles](https://riskinsights.com.au/blog) - [Approach](https://riskinsights.com.au/approach) Show submenu for Approach - [Commissions (Accuracy)](https://riskinsights.com.au/broker-partner-commission-accuracy-reviews) - [Claims Fraud (Fairness)](https://riskinsights.com.au/claims-fraud-fairness-reviews) - [Fees and Charges (Accuracy)](https://riskinsights.com.au/fee-and-charge-accuracy-reviews-risk-insights) - [About](https://riskinsights.com.au/about) - [Contact](https://riskinsights.com.au/contact) --- # Algorithms make mistakes. We find them. ## We provide independent reviews of algorithmic systems in banking and insurance. To find errors, logic flaws and potential biases that are easy to miss. So you can fix them before customers or partners are affected.    ## We're usually brought in to look for: - [**Calculations**](https://riskinsights.com.au/fee-and-charge-accuracy-reviews-risk-insights?hsLang=en) that don't match what customers were told. - [**Commissions**](https://riskinsights.com.au/broker-partner-commission-accuracy-reviews?hsLang=en) that don't match broker or partner agreements (paid too high or too low). - [**Biased claims fraud models**](https://riskinsights.com.au/claims-fraud-fairness-reviews?hsLang=en) that waste investigators' time and treat some customers unfairly. - **Flawed scoring** that rejects good customers or approves risky ones.   ## How our engagements work: - We check results against what was **intended** (contracts, product terms, policies), not just whether the process was followed. - You work **directly** with Yusuf, who has more than 20 years of experience reviewing systems for banks and insurers. - **Fixed fees**, usually between $50,000 and $150,000. - Most reviews take **2 to 6 months**. - We're **independent**: we don't design or build the systems we review. --- ## Why is this so hard to get right? Most problems we find aren’t because teams are careless. FS data and algorithms are hard to get right. - **Layers of legacy:** errors often occur when old and new systems connect (overlap or interface). - **Drift:** a model that worked perfectly in 2020 might be unfair today. - **Black boxes:** it's not always easy to explain how a fee or decision was calculated.   ## How we review We go beyond reading policy documents and mapping processes. We trace the calculations, test the logic, and check the data that feeds it. Then we tell you in simple terms what’s wrong and where to fix it. [Our approach is outlined further here](https://riskinsights.com.au/approach?hsLang=en).   ## We work with senior leaders Heads of [claims](https://riskinsights.com.au/claims-fraud-fairness-reviews?hsLang=en), fraud, credit and [partnerships/distribution](https://riskinsights.com.au/broker-partner-commission-accuracy-reviews?hsLang=en) in insurers, banks and credit unions. People who want to know their systems are [accurate](https://riskinsights.com.au/blog/accuracy-outcome-focused-approach?hsLang=en) and [fair](https://riskinsights.com.au/blog/fairness-equity-vs-equality?hsLang=en).   ## Explore our articles? Start here: [![A stylised magnifying glass focusing in on specific areas of a complex network, leaving other areas in soft blur. Visual metaphor for selective, focused review scope.](https://riskinsights.com.au/hs-fs/hubfs/magnifying%20glass%20stylised%20focus.png?height=200&name=magnifying%20glass%20stylised%20focus.png)](https://riskinsights.com.au/blog/structuring-the-review-focus-top-down-then-bottom-up?hsLang=en) ## [Structuring the review focus: top-down, then bottom-up](https://riskinsights.com.au/blog/structuring-the-review-focus-top-down-then-bottom-up?hsLang=en) TL;DR • Don’t default to a “standard” or “comprehensive” package. • Start with a simple top-down... [Read this article](https://riskinsights.com.au/blog/structuring-the-review-focus-top-down-then-bottom-up?hsLang=en) [![BIAS vs Money - Justice Scale](https://riskinsights.com.au/hs-fs/hubfs/BIAS%20vs%20Money%20-%20Justice%20Scale%20%283%29.png?height=200&name=BIAS%20vs%20Money%20-%20Justice%20Scale%20%283%29.png)](https://riskinsights.com.au/blog/bias-monetary-impact?hsLang=en) ## [Bias can have a direct monetary impact](https://riskinsights.com.au/blog/bias-monetary-impact?hsLang=en) TL;DR • Preventing bias is not just about fairness. • We explore a scenario in insurance fraud... [Read this article](https://riskinsights.com.au/blog/bias-monetary-impact?hsLang=en) [![Old Ways Wont Open New Doors sign with beach background](https://riskinsights.com.au/hs-fs/hubfs/Old%20Ways%20Wont%20Open%20New%20Doors%20sign%20with%20beach%20background.jpeg?height=200&name=Old%20Ways%20Wont%20Open%20New%20Doors%20sign%20with%20beach%20background.jpeg)](https://riskinsights.com.au/blog/accuracy-outcome-focused-approach?hsLang=en) ## [Algorithm Accuracy Reviews – Choosing the Right Approach](https://riskinsights.com.au/blog/accuracy-outcome-focused-approach?hsLang=en) TL;DR • Outcome-focused accuracy reviews directly verify results, offering more robust assurance... [Read this article](https://riskinsights.com.au/blog/accuracy-outcome-focused-approach?hsLang=en) --- We acknowledge Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the lands on which we live and work. We pay our respects to Elders past and present, and honour the rich diversity of the world's oldest living cultures. [View our LinkedIn page](https://www.linkedin.com/company/riskinsightsap) [email us](mailto:info@riskinsights.com.au) [Call us](tel:+61408946143) 2026 Risk Insights Pty. Ltd. | [Privacy](https://riskinsights.com.au/privacy-policy?hsLang=en) | [Disclaimer](https://riskinsights.com.au/disclaimer?hsLang=en)