5 challenges to tackle – data in audit

If you are an assurance leader (internal audit/performance audit/risk assurance), you want to: provide assurance to the Board and to management. help maximise value (efficiency, effectiveness, economy) and customer satisfaction. ensure that compliance is maintained. As part of your overall assurance program, using data can help you achieve your objectives of finding both upside (e.g., revenue

Data in Audit – 3 sets of software and 3 considerations when selecting software

If you work in risk or assurance i.e., internal audit or performance audit, there are 3 types of data/analytics software that your team should have access to, at a minimum. Of course, there’s a lot more to analytics than just software e.g., objectives, hypotheses, process understanding, but software enables the outcome. The minimum set of

3 open source myths that might be inhibiting your team’s progress

If you are an effective leader, you are constantly looking for ways to help your team develop. So when your bright sparks want to learn and use newer, more modern software – you’d like to help with that. You also anticipate that the team will be able to produce more value and be more efficient.

3rd party risk management – do you consider customer experience?

You probably already classify third parties based on certain risk indicators – their size, the size of the contract, the types of data they process, their reputation, their ability to provide service continuity, etc. You may also have regular risk based reviews of some/all of them (but hopefully not relying on these types of reports). Such risk oversight

Investigators and corruption agencies can cost-effectively generate deep insights from data

At the Nov 2018 National Investigations Symposium (NIS) in Sydney, we spoke about harnessing data to identify reputational and regulatory risk “hot spots”, and to help speed up and deepen investigations. A surprising takeaway for many attendees was that you don’t have to invest in larger data infrastructure at the outset. With the right frameworks, and a

Conor McGarrity

Complaints Analytics: generating insights into organisational culture

The importance of proper complaints-handling as a measure of a healthy organisational culture has recently been brought into sharp focus in various public inquiries and media commentary. Whether in the public sector, banking industry, dispute resolution or other regulatory oversight body, complaints data provide valuable untapped insights that can be used to help you better

Businessman in his office covering his eyes
Yusuf Moolla

Repeatable analytics – whose job is it?

Over the past few years, and again at the 2018 ISACA conference in Chicago, there have been lots of discussions regarding analytics strategies for internal audit teams. Among the strategies, repeatable analytics (e.g. continuous controls monitoring or CCM) seems to be a fairly common theme. Is this the easier route or the appropriate one? Here

Wrap-up: Australian Anti-Corruption Conference 2017

The three day Australian Public Sector Anti-Corruption Conference (APSACC) was hosted by Queensland’s CCC and the New South Wales ICAC in Sydney. Insightful presentations and case-studies from various state, national and international jurisdictions. The highlight for me was the keynote from the FBI’s Special Agent George Bokelberg and his team’s investigation into grand corruption by