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Program Evaluation

Insights for Your Program’s Success

Get the practical insights you need to understand whether your program is on track (or not) so that you can make better decisions, implement change sooner, and keep your stakeholders informed.
Data-Backed Decisions
Greater Agility
Clear Insights
It really was a great experience for us. We could tell that you were passionate about the project, what’s going on, what we can learn about it and from it. We can see that you’ve really poured a lot into it.”
Manager, Public Sector Integrity Agency
How we help

Supporting You with Evaluations

Leaders of public sector programs and government organisations carry a significant amount of responsibility. You’re under constant pressure to work towards your objectives on limited resources — and expected to justify how you’re using those resources. It’s not enough to work off a hunch when millions of dollars in taxpayer money is at stake.

Better program evaluations can help you get more from your resources, make informed decisions, and maximise your chances of meeting your objections. But evaluation your own program can be challenging due to:

  • Limited resources – When your team is already stretched, conducting a resource-intensive program evaluation may not be possible
  • Lack of capability – Your team may not yet have the full training and confidence to conduct an evaluation or incorporate new data, tools, and technologies into their evaluations
  • Cost – Although evaluating your program can lead to cost savings, if you don’t have an efficient evaluation process, the costs can quickly add up
  • No ROI – Poor quality evaluations in the past may have delivered little to no value
  • Complexity – Perhaps past evaluations have delivered insights that weren’t clear, easy to communicate, or able to be used for decision making

If you’re ready to make the most of your resources, we can help. We’ll deliver an evaluation that leads to real insights and ROI, without putting additional pressure on your team. With specialist knowledge in program evaluation, let us support your team where you need it most.

Get a tailored approach that suits your needs. We can step in and manage the process or just part of it — from planning and consulting on the data analysis aspects of your evaluation, to outsourcing or co-sourcing your program evaluation. We can even conduct a pre-audit evaluation to help you prepare for an upcoming visit from the audit office. With our data expertise and tools, you’ll get clear insights from your program evaluation so that you and your team know exactly how you’re performing (and why).

Our services

Program Evaluation Support Where It Counts

Strategic Evaluation Plans

Forward work plans are a huge undertaking, often spanning several years. Your planned evaluations should cover topics that are relevant to the community, your department, and your organisation as a whole. We can support you to create a strategic evaluation plan that covers new, emerging issues in the external community, along with input from your internal community and systems. We’ll:
  • Conduct preliminary data analysis
  • Use the intelligence to identify potential risks
  • Prioritise issues for evaluations based on risk
  • Set the objective for upcoming program evaluations
  • Ensure your plan is designed to maximise value for all your stakeholders
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Outsourced Program Evaluations

Fully outsourced program evaluations are a great way to access specialist expertise, quickly increase your capacity, and even minimise your costs. If your team is short on capacity but you need to evaluate a program in a hurry, we can help. With decades of audit experience, we can:
  • Hit the ground running
  • Deliver your evaluations to consistently high standards
  • Bring our specialised data analysis capabilities
  • Maximise insights and value from your program evaluation deliverables
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Co-Sourced Program Evaluations

Co-sourced program evaluations are ideal for teams that need a little boost in capacity or capability — or specialist expertise for an evaluation. We can deliver an evaluation in conjunction with your team. When you partner with us for joint-delivery, you'll:
  • Benefit from our independent, objective approach
  • Access our data analysis knowledge, techniques, and tools
  • Get stronger deliverables
  • Maximise value from your budget
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Assurance Data Consulting

Looking for a data consultant? A consultant can enable you to incorporate advanced data tools and techniques, while freeing up your team to focus on their strengths. We can:
  • Consult on the data analysis aspects of your evaluations
  • Help you make immediate improvements to your program evaluation process
  • Quickly optimise the efficiency and effectiveness of your program evaluations
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Pre-Audit Evaluation

If you have a performance audit coming up from the audit office, a pre-audit evaluation can help you get everything in order ahead of time. Plus, get a headstart on any issues that may come up without waiting for the audit. When you engage us for a pre-audit evaluation, we can:
  • Conduct an evaluation that examines the areas the audit office is most likely to look at
  • Help set up processes so you can conduct more efficient evaluations
  • Use your data to deliver valuable new insights in a way that’s easy to understand
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“It was a pleasure working with you on this engagement and I’m very happy with the final product. I look forward to working with you again in the future.”
Chief Technology Officer, Audit Office (SAI)
Process

How We Work

Step 1

Book a Meeting

Contact us to book an initial meeting. We’ll discuss your performance audit needs, capacity, and capability. Then we’ll recommend a tailored solution that’ll help your audit team achieve their goals.
Step 2

Get Support

Performance audit support looks different for everyone. We’re available to help your team strategically plan audits or consult on the data analysis aspects of your audit. You can even outsource or co-source the audit delivery to us.
Step 3

Plan Ahead

After the project is finished, we can continue to offer support on future program evaluations.
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Want Confidence Through Data? We Can Help.

Reach out to our team to book an initial meeting. We’ll recommend some options to help you get the most from your evaluation.
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FAQS

Questions About Our Program Evaluation Service

Leaders within government organisations or programs might order a program evaluation. The purpose of the evaluation is to determine whether a program is achieving its objectives – or if it is properly designed to achieve its objectives. Program evaluation reports are designed for internal use so that leaders can find out what’s working (and not working) and make better informed decisions.
Both program evaluations and performance audits follow the same process: gathering data, analysing the findings, and producing a report. However, they serve slightly different purposes.

Unlike program evaluations, which are organised by leaders in government organisations, performance audit teams in federal or state audit offices conduct performance audits on public sector programs and organisations. Performance audits reports are publicly viewable and are used to drive greater accountability, efficiency, effectiveness, and value.
If you run a government program, department, or organisation and want to better understand how it’s performing, an evaluation may help. Some examples of programs we’ve evaluated include:
  • Grant funding in the local government sector
  • Delivery of community services statewide
  • Economic stimulus measures
  • Primary health initiatives
That depends. We recommend organising a chat with our team to discuss your program and determine an evaluation schedule that’ll deliver relevant insights and maximise your ROI.
In larger firms, you’ll likely work with a mix of consultants — and most lack our breadth or depth of experience. With Risk Insights, you’ll always work with someone who’s at the top of their game.